Wayne County Hospital is dedicated to providing quality, cost effective, health related services to meet personal needs and improve the health status of individuals and families in Wayne County and the surrounding service area. The patient is central to the Hospital and must be served with dignity regardless of race, religion, creed, sex, age, national origin, disability, veteran’s status, diagnosis or source of payment for care.
While a patient at Wayne County Hospital, you have the right to:
- Preservation of individual dignity and protection of personal privacy in receipt of care.
- Kind, considerate and respectful care.
- Confidential handling of your personal and medical information.
- Expect that Wayne County Hospital will give you appropriate and necessary care in a safe environment.
- Information regarding your medical condition unless it is medically contraindicated.
- Consult with a specialist at your request and expense.
- Refuse medical treatment to the extent authorized by law and to be informed of the medical consequences of this action.
- Receive spiritual counseling and to practice religious observances of your choice.
- Ask to be transferred to another hospital.
- Know the identity of the physician or practitioner that is primarily responsible for your care.
- Know the identity and professional status of others that are providing care and/or services.
- Effective management of pain.
- Receive visitors from outside the facility, if it does not interfere with your care.
- Ask for help in interpreting, seeing, or hearing words and instructions if you do not understand.
- Receive materials and explanations about advance directives, such as a living will.
- Know what hospital rules and regulations apply to your conduct as a patient.
- Examine and receive an explanation of your bill.
- A reasonable response to requests, with consideration given to the hospital’s capacity, its stated mission, and applicable laws.
- Participate (including a representative) in discussion of ethical issues that may arise during your care.
- If you become incapable of exercising these rights, then your guardian, next of kin, or designated representative is enabled to exercise these rights on your behalf.
If you have questions or concerns about Your Patient Rights, you may contact:
Hospital Patients: Chief Nursing Officer 641-872-2260 ext: 5228
Clinic Patients: Clinic Director 641-872-2063 ext: 5500
As a patient at Wayne County Hospital, you will be expected to take part in your care. We ask that you:
- Tell us, to the best of your knowledge, about your health, past illness and/or injuries, other times you have stayed in hospitals, and medications you are using.
- Ask questions if you do not understand what the doctor, nurse or other caregivers are asking you to do.
- Follow all recommended treatment plans. Tell your doctor or nurse if you do not believe you can follow through with your treatment and take personal responsibility for any treatment you refuse.
- Share information about your insurance and ability to pay for your care. You are obligated to fulfill your financial obligations as soon as possible following discharge.
- Abide by the Wayne County Hospital rules and regulations that affect your care and conduct.
- You, your family and visitors should be considerate of the rights of other patients, family, visitors and hospital personnel and respect the privacy and property of others while at Wayne County Hospital.
- Report any changes in health to your doctor or nurse.
- Smoke only in specially marked areas outside the hospital.
- Take part in healthy behaviors that help you improve your health and stay well.