WCH Recognized for Quality Performance

Corydon, March 2, 2012: It is good to receive recognition and it is even more meaningful when that recognition is for excelling among your peers. Wayne County Hospital (WCH) received special accolades last week for exceptional performance on the 4th Quarter 2011 Mercy Health Network Quality Scorecard for meeting or exceeding benchmark expectations related to quality of care for all reportable indicators. This is the first time any hospital in the Mercy Health Network has achieved this level of success in as many areas of improvement since the Mercy Health Network Scorecard was implemented in 2010.  “On behalf of the Network, congratulations to Wayne County Hospital on their ongoing efforts to improve quality; you have demonstrated it well. Your staff can be proud of how you are ensuring this level of quality patient care to those you serve. It is an honor to work with our rural affiliates,” commented Deb Theisen-Chenchar, RN-BC, BSN, Mercy Network Nurse Executive.

WCH’s Quality Improvement Council led by Chief Quality Officer Sally Stanley, ARNP since 2006, has systematically improved the monitoring goals and reporting process. A monthly reporting schedule for all departments includes internal and external monitors. Careful analysis of supporting information, trending and taking corrective action is part of the process. Monitors are evaluated based on our concern for the treatment outcomes of the patient.  “We take our numbers seriously and our QI Report is presented and reviewed in detail at each monthly Board meeting,” commented Sheila Mattly, Chief Nursing Officer.

The Mercy Health Network (MHN) is an integrated system of 17 member hospitals and other health and patient care facilities—united into one operating organization to improve the delivery of healthcare services to the people of Iowa and surrounding communitie MHN was created to add value to participating organizations and communities by: reducing costs, improving quality of health care, increasing accessibility of care and enhancing services to patients and their families.

WCH CEO Daren Relph, quotes from William A. Foster:  “Quality is never an accident; it is always the result of high intentions, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”