We deeply value our patient relationships and place great importance on the protection and confidentiality of patient information entrusted to us. Regrettably, this notice concerns a data security incident that involved the personal and protected health information of a limited number of Wayne County Hospital patients and other individuals.
On March 22, 2021, Wayne County Hospital learned it was the victim of a sophisticated phishing email attack. We promptly took steps to secure our network and engaged a third-party cybersecurity firm to conduct a forensic investigation. Our investigation determined unknown individuals had gained unauthorized access to a small number of Wayne County Hospital employee email accounts. Certain accounts contained some or all of the following information: names, addresses, Social Security Numbers, driver’s license number, financial account information and PIN/password/CVV, and medical information (e.g., treatment or procedure, medical provider or facility, diagnosis, medication, medical record number, insurance information, dates of service). At this time, we have no indication that any information has been used to commit identity theft or fraud.
Wayne County Hospital apologizes for any concern this incident may cause. We are working diligently to determine how this happened and taking appropriate steps to prevent a similar situation from occurring in the future. If you have any questions, please call us at 1-833-772-5296 between 7:00-3:30 Monday-Friday.
As with any data incident, we recommend that you remain vigilant and consider taking some or all of the following steps to avoid identity theft, obtain additional information, and protect your personal information.
- Monitor your credit reports. Receive a free copy at www.annualcreditreport.com.
- Contact the nationwide credit-reporting agencies to add a fraud alert statement to your credit file or a security freeze on your credit.
- Review personal financial account statements, bills and credit-card charges regularly and report suspicious activity to the company or financial institution.
- Report fraudulent activity or suspected identity theft to local law enforcement, the state attorney general, and/or the Federal Trade Commission.
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue
NW Washington, DC 20580
877-436-4338, TTY 866-653-4261